Features - Phone Banking That Actually Works

Choose the dialing mode that fits your campaign. Power Dialer gives agents full control—click to dial, see voter details first, perfect for training or high-touch conversations.

Predictive Dialer maximizes efficiency for large teams. Our adaptive algorithm automatically dials multiple voters, uses answering machine detection to filter out voicemails, and routes only live human conversations to available agents.

Stop wasting agent time on voicemails. Our predictive dialer uses advanced AMD (Answering Machine Detection) to automatically identify when a machine picks up versus a real person.

When a machine answers, the system can automatically drop a pre-recorded voicemail where allowed or silently hang up. When a human answers, the call is instantly routed to the next available agent with full voter context already on screen.

Traditional phone banking requires downloads, accounts, passwords, and training. With Vottiv, volunteers join with a simple 6-character code. No apps, no accounts, no friction.

Share the code via text, email, or QR code at your volunteer events. Volunteers navigate to phone.vottiv.com, enter the code, and they're calling within seconds. It's the fastest volunteer onboarding in political tech.

Monitor your phone banking operation in real-time. See exactly how many voters remain in queue, how many calls are currently ringing, your human answer rate, and the adaptive dialing ratio.

Track individual caller performance, call duration averages, and outcome distributions. Export detailed reports for campaign analysis or compliance documentation.

Create personalized call scripts that automatically fill in voter data. Your callers see the voter's name, location, party affiliation, and voting history right in their script—no fumbling for information.

Attach branching surveys to capture voter responses. Survey data flows directly into voter records for segmentation and follow-up. Resume incomplete surveys across multiple touchpoints.

Never worry about calling time violations. Vottiv automatically enforces TCPA-compliant calling hours (8 AM - 9 PM) based on the voter's timezone, not the caller's.

As 9 PM approaches in any timezone, callers receive "last call" warnings. The system automatically stops dialing voters in restricted hours, keeping your campaign safe from violations.